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 Christmas season is a time when more people than usual are sending parcels, and the delivery market is being put to the test.

The Commission has today adopted a communication on completing the single market for parcel delivery to boost e-commerce in the EU, and to ensure that e-retailers and consumers have access to affordable and high-quality parcel delivery services. Internal Market and Services Commissioner Michel Barnier said: "The e-commerce driven parcel delivery market is characterised by rapid growth and innovation, but also by signs of some market failures, particularly in the area of cross-border delivery. Further action is required to provide e-retailers and consumers with high-quality, accessible and affordable parcel delivery services, taking due account of the needs of SMEs and of less-advanced or accessible regions. The industry is leading the effort, but we expect results soon and will follow up so that commitments are met."

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